View Our Website View All Jobs

Academic Operations Training Specialist

Department: Academic Operations

Job Type: Permanent, Full Time

Reports to: Senior Operations Manager

Update Date: February 2018

Job Summary

This role is responsible for managing all aspects of tutor training and development to help build a strong ESL tutor team. The successful candidate will be able to employ effective training methods and develop creative training strategies in order to attract, retain and enforce the best talent to GVE.

Job Duties and responsibilities

  • Conduct tutor training/orientation.
  • Identify best practices in training and delivery methods to educate and enhance tutors’ teaching performance
  • Conduct tutor training needs analysis and identify current gaps based on department strategic goals and academic requirements
  • Develop/Update live training materials
  • Evaluate the effectiveness of the tutor training and development program, and utilize relevant evaluation data to revise or recommend changes in instructional objectives and methods
  • Review tutor performance and provide systematic feedback
  • Train instructors and other relevant operation staff to ensure training effectiveness
  • Administer the Learning Management System including enrolment management, learning plans, managing e-learning, managing training records and reporting on metrics
  • Other duties as assigned



  • Bachelor’s degree with 3 years of work experience in ESL teaching or management
  • Willingness to work flexible hours (i.e early mornings and weekends)
  • Willingness to contribute to continuous improvement of training methods/materials
  • Ability to maintain and promote motivation in training environments
  • Strong written and verbal communication skills; strong academic writing and documentation skills
  • Strong data management skills: Google Sheets, Excel, Word
  • Good organization skills and teamwork ability
  • Adaptability to rapidly changing circumstances
  • Dedication to work and strong work ethic


  • Knowledge of online Learning Management Systems
  • Experience in teaching in an online environment and developing e-Learning materials

If you are interested in this position and meet the above criteria, please apply here with your cover letter and resume. We thank all the candidates, however, only those selected for an interview will be contacted.

Job Type: Full-time

Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 5MB) or Paste resume

Paste your resume here or Attach resume file